This report was authored by Jennifer Kent and Tam Williams from Parks Associates and published in 2021. The market for broadband connections in multi-dwelling units (MDUs) grew during the pandemic that started in 2020 as about 60% of occupants were working or learning from home. Property managers may offer better services at lower rates than if the tenant purchased service directly from an Internet service provider. 40% would like Internet access to be included in their rent payment; 77% are willing to pay higher rent for Internet access. This report explains how MDU managers could benefit from networked devices that monitor energy usage, water leakage, and control building services such as lighting.

Keywords: Access Controls, Communications, Construction/New Buildings, Data Networking, Energy Efficiency/Management, Energy Efficiency/Management, Intelligent Building, Water Management