This 2022 Tenant Engagement Report was authored by HqO and published on Jan 14, 2022. The year 2021 was a formative, transitionary period for owners and operators of commercial real estate (CRE) properties. Between growth, consolidation, and significant funding in the PropTech market and evolving workforce needs due to the pandemic, CRE leaders faced an array of new challenges to overcome including how to add value to buildings in ways that support every person who spends time in and around the workplace. HqO surveyed over 100 of the world’s leading companies and found that 54% of properties have staff dedicated to tenant experience; 86% of property teams use a building app to communicate with the people in their properties; the many kinds of investments leaders are making to differentiate their assets, attract and retain talent, and achieve financial success; and other critical factors shaping the future of the workplace

Keywords: Communications, Employee Productivity, Intelligent Building, Internet of Things (IoT), Post-COVID-19, Property Management, Software Development