This report was authored by Jennifer Kent and Tam Williams of Parks Associates developed for Cox Communities and published in February 2022. Building on advanced connectivity services, MDU property managers and owners can leverage the benefits of smart home devices and smart property solutions to drive revenue and increase net operating income. This whitepaper addresses the growing demand for exceptional connectivity in MDUs. It evaluates the benefits of next-generation connectivity services for MDU property managers and residents, as well as the role of the service provider as a key partner in smart MDU living. 53% of consumers report they value technology more now than before COVID-19 and are willing to pay for those features applicable to their living conditions and objectives.

Keywords: Access Controls, Building Retrofits, Connected Home, Cybersecurity/Privacy, Healthy Buildings, Home Networking, Home Theater, Lighting Systems/Controls, Post COVID-19, Property Management, MDUs