This December 2020 survey was conducted by Fit for Future with support from the Royal Institution of Chartered Surveyors. The pandemic brought a radical transformation to the world of work. Supply chains are being reconfigured, consumer preferences have changed and working practices and expectations have adapted, influenced by technology use. There will also be longer-term impacts that greatly affect the way workplaces and real estate strategies are planned and managed. Looking ahead to those changes, collaborative research team sought to canvas opinions from those at the forefront of the decision-making process. A questionnaire survey was conducted with the support of more than 100 organizations spanning governmental bodies and private sector companies. Approximately 20% of the survey participants were interviewed and their views are captured in this report, which is aimed at real estate occupiers, the supply chain and policymakers.
Key words: computer/network hardware, data networking, distance learning/training, cybersecurity/privacy, intelligent buildings, COVID-19, energy management, property management