This report from IDG Communications was released in September 2020. A survey of 100 IT decision-makers revealed that those who were already engaged in some stages of digital transformation believed that their investments left them better prepared and able to cope with widespread disruptions of normal business operations. 74% of companies have elevated IT leadership to the executive team recently. The analysis also projects that nearly half of knowledge workers will work from home after this crisis. 45% will change both their IT priorities and investment levels. Survey results of future infrastructure-oriented technology initiatives are also provided.
Key words: market sizing, data networking, research & development, employee productivity, communications

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