This report by Ken Dooley and José Carlos Camposano from Granlund was published in December 2020. The report explores digital twins through a user-centric approach to determine user needs and the benefits that could be created by connecting data to a digital twin. Different digital twin categories exist, with varying degrees of complexity and timelines for adoption, and less complex solutions are likely to achieve a better balance between the customer value and the resources needed for their implementation and maintenance.
Key words: Architecture/Engineering, Audio/Video, Communications, Construction, Controls/Sensors, Intelligent Building, Internet of Things (IoT), Lifts/Elevators, Protocols/Standards, Digital Twins