This report by Omdia Research for the Broadband Forum and published in January 2021. Opportunities for broadband providers to differentiate their products by offering new services and deriving additional revenue from the connected home are explored. Standards are needed to avoid fragmentation, for open platforms to encourage third-party developers, and “to maintain customer trust,” the analysis shows. The security of the router and home network, and customer privacy, remain top challenges.
Key words: carrier services, communications, connected home, data networking, protocols/standards, home networking