Avant Communications released this report in January 2021. The results of a survey of 500 US U.S. executives in IT, security and finance were presented, pointing to business transformation as a key business driver that enterprises need to understand well in to stay ahead of the competition and sustain growth. The main trends and takeaways include the use of software-defined networks, multi-protocol label switching, growth in as-a-service models (contact centers, infrastructure, unified communication), co-location, inclusion of trusted advisors, and cybersecurity preparedness.
Key words: cybersecurity, cloud-based applications, united-communications-as-a-service, infrastructure-as-a-service