This IFMA report was prepared by Nordic Foresight and published in September 2020, with support from JLL and EPOS. What are the long-term consequences of the COVID-19 pandemic? To help organizations and its members prepare for a new future state, IFMA conducted a study based on a real-time Delphi methodology, where industry-leading subject matter experts from around the world engaged in a month-long consensus seeking debate, using quantitative and qualitative methods. The results point towards significant shifts in how organizations will operate in the future. These shifts will require complex adaptations within enterprises. Leadership, facilities management, human resources, and information technologies departments will have to develop new ways to organize and collaborate.
Key words: intelligent buildings, large buildings controls/automation, mesh networking, cloud & data analytics, communications, property management, energy management, security controls/systems, zero net energy, COVID-19 response