This paper by Condeco Software Inc. studies the business benefits of telework for organisations. The evidence to date suggests that allowing people the freedom to manage how, where and when they work from seems to have a significant impact on employee engagement. It also discusses how this trend raises questions about how corporations should administer workspaces to reduce underused office space and re-invest in remote working solutions. The analysis presents a 10-step process intended to guide facilities managers into becoming “corporate placemakers.”

Key words: controls/sensors, workplace management