Published in January 2024 by the Capgemini Research Institute, this whitepaper explores the expanding role of consumer-facing connected products, with a focus on smart home devices, voice assistants, and health wearables. The study reveals that 67% of consumers consider connected products essential in their daily lives. While the report highlights the growing adoption of smart security systems and health wearables, it also addresses concerns surrounding data privacy and sustainability. Consumers demand more user-friendly experiences, seamless product integration, and transparent environmental practices from organizations. The study emphasizes how companies can align with these expectations by enhancing data privacy measures, promoting modular product designs, and implementing circular economy practices.

Keywords: Connected Home, Consumer Electronics, Cybersecurity/Privacy, Internet of Things (IoT), Voice & Speech Recognition