This 2022 Future of Work Survey was authored by Dr. Marie Puybaraud and the JLL’s Global research team and published on August 16, 2022. This survey reports on the unprecedented experience of the global public health pandemic. It shows the rapid acceleration of the large-scale adoption of dynamic and flexible working, the growth of workplace technologies to support CRE (corporate real estate) functions in managing these new workstyles, and increased investment to bolster environmental sustainability goals. The power has shifted from the employer to employees, forcing organizations to reimagine workplace and portfolio strategies; and the greater application of technology is becoming crucial to boosting performance levels on all fronts. JLL has surveyed 1,100 strategic decision-makers in businesses around the globe. Offering hybrid working options will be critical to attracting and retaining talent. Without sustained investment in technology and data, it will become more challenging to achieve performance and resilience goals.

Keywords: Communications, Employee Productivity, Intelligent Building, Internet of Things (IoT), Post-COVID-19, Property Management, Software Development, Hybrid workspace, CRE, sustainability