This report was prepared by Forrester Research and published in April 2020. The authors provide insight to organizations on how to integrate Internet of Things (IoT) solutions into their business. Fundamentally a customer-centric opportunity, the development of IoT solutions demands a long-term approach during which organizations focus on preparing for the competition ahead and learning the best techniques and processes to achieve full deployment, the authors highlight.
Key words: Communications, Internet of Things (IoT), Cybersecurity/Privacy, Protocols/Standards, Training, cloud, mobile network